Smarter Customer Management for Growing Businesses
At NiWebmaster, we understand that managing customers, leads, and operations is key to business success. That’s why we offer a powerful, self-hosted Customer Relationship Management (CRM) system tailored for businesses, freelancers, and teams of any size. With a clean, modern interface and advanced functionality, our CRM helps you stay organized, build stronger relationships, and improve overall business performance.
NiWebmaster CRM is more than just software—it’s a complete business solution. Here’s how we help you manage and grow:
Track projects from start to finish with milestone-based management
Assign tasks to team members and monitor progress with time-tracking tools
Generate and send professional invoices tied directly to your projects
Capture and manage leads through custom forms and email automation
Organize leads by stages and easily drag & drop them through your sales funnel
Send personalized proposals and convert leads faster
Built-in support desk with ticket tracking, prioritization, and auto-import from email
Set internal notes, assign tickets to departments, and ensure fast customer response
Give your clients their own secure dashboard to view invoices, contracts, tasks, and more
Communicate, share files, and send updates in one unified space
Automate your billing cycles with recurring invoices and expenses
Get reminders and status updates for overdue invoices or contracts
Create, manage, and send professional contracts in PDF format
Track customer responses and set up alerts for renewals and expirations
Accept payments via PayPal, Stripe, and more in multiple currencies
Integrate with popular tools to streamline operations
Assign, track, and follow up on tasks across departments
Add task followers, comments, attachments, and timelines
Create and distribute customer or staff surveys
Use insights to improve services and boost satisfaction
Match the CRM interface with your company colors and logos
Use custom fields to store extra data for clients, leads, and tasks
Centralized calendar with project milestones, meetings, and reminders
Staff-based visibility and access permissions
Sales, expenses, client performance, and lead conversion reports
Visual dashboards and exportable insights
Schedule staff and client reminders via email or in-app
Recurring tasks and workflows for repeated processes
Encrypted sensitive data to keep your information secure
Automated database backups to avoid data loss
Knowledge Base: Create articles for customers and staff to reduce support load
Custom Roles & Permissions: Define who can access and edit specific areas
Media Library: Organized file storage by user or project
Google reCAPTCHA: Secure login and form submissions
Multi-language Support: Serve customers across regions
Mobile-Friendly: Access your CRM from phones and tablets with a fully responsive layout
Activity Logs: Track every action made by staff for accountability
To-Do Lists: Personal task boards for every team member
Internal Announcements: Share company updates directly from the CRM
E-commerce
Freelancers & Agencies
SaaS providers
Real Estate & Property Management
Educational Institutions
Service-based businesses
🌐 Fully Self-Hosted – Your data stays under your control
🔧 Customized Setup – We tailor the system to your business flow
💬 24/7 Support – Assistance whenever you need it
💼 Enterprise Features at SMB Pricing – Affordable CRM that scales with you
NiWebmaster CRM gives you complete visibility into your customers, projects, and finances. From lead generation to invoicing to customer support, everything is centralized and efficient.
Contact us today to schedule a demo or get started with your customized CRM solution.
If you have any questions or need further assistance, feel free to reach out to us. We’re here to help you every step of the way.
NiWebmaster Delivers Innovation and Empowers Growth in the Ever-Evolving World of Digital Solutions.
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